We understand that for government agencies and institutions, the security and robust nature of a website management tool is paramount. Koolay boasts a 20-year track record of seamless use in numerous government agencies in Turkey. Notably, it has been the preferred choice for an esteemed institution like the Presidency of the Republic of Turkey for 15 years.
We are backed by the world giant Microsoft in terms of both security and SLA uptime. Our cloud-based server and database are protected by advanced security infrastructures. We prioritize data security with advanced encryption, secure payment processing, and regular security audits to protect sensitive information ensure compliance with government standards.
Koolay offers extensive customization options, including tailored themes, layout adjustments, and customizable content management workflows to meet the specific branding and operational needs of government institutions.
With a 20-year track record and consistent use by prominent institutions like the Presidency of the Republic of Turkey, Koolay has proven its reliability and robustness in managing complex government websites.
Koolay is designed to comply with both local and international government regulations, including data protection laws like GDPR and CCPA. We implement advanced security measures to protect user data, such as encryption and regular security audits. Our platform is continuously updated to stay in line with evolving legal requirements, providing peace of mind that your website remains compliant. Moreover, we provide detailed documentation and support to help you understand and maintain compliance with all relevant regulations.
Koolay offers two support plans: Core Support Plan and Elite Support Plan. The Core Support Plan provides daytime support, while the Elite Support Plan offers 24/7 support. All our product plans include the Core Support Plan initially, with the option to upgrade. We provide dedicated support and maintenance services tailored to the needs of government institutions, ensuring regular updates and prompt responses to any issues. Our Elite Support Plan ensures round-the-clock assistance, giving you peace of mind that help is always available when you need it.
Yes, Koolay is built to scale, accommodating the growth and increasing demands of government services. Our platform ensures that your website infrastructure can expand as needed, supporting a larger volume of content, users, and interactions without compromising performance or reliability. This scalability ensures that as your government services grow, Koolay can seamlessly handle the increased load, providing a robust and future-proof solution.
Yes, Koolay can connect with various government systems and databases, allowing for easy data exchange and better efficiency across departments. Our platform supports many integration options, making sure your existing systems work smoothly with Koolay. This helps streamline processes and improve collaboration between different government units.
Yes, the platform has a dynamic form builder that allows nonprofit organizations to create custom forms and surveys for various purposes, like event registrations, feedback collection, and more.
Absolutely not. We are not a hosting company. However, Koolay is a Microsoft Azure Cloud-based CMS platform, which saves you from hosting costs. All your data is securely stored in the cloud, saving you from significant expenses.
No. With Koolay Console, you can manage your website without any technical knowledge. Our team will provide training, and you'll see how easy content management can be. Therefore, you won't need any technical staff.
Our platform has features like easy service and resource management, employee coordination, and project planning tools, all designed for the specific needs of government agencies. Additionally, it offers simple content entry and management, a gallery module for sharing event photos and documents, the ability for multiple users to use the console at the same time, pop-up announcements, the survey module, and many other easy-to-use modules powered by AI. Our commitment to staying up-to-date with future technological advancements also makes our platform valuable for government agencies.
We offer comprehensive onboarding and training sessions to help government agencies get started, including tutorials and dedicated support to ensure smooth implementation and use. Additionally, our Documentation page and YouTube channel provide detailed information on how to use all our modules. If you encounter any issues, you can open a ticket on our Support page to get assistance.