Sending a Feedback

At Koolay, we believe in the power of listening. Every piece of feedback, every suggestion, and every concern from our users is invaluable to us. It's your insights that help us evolve, ensuring our service not only meets but exceeds your expectations. That's why we're inviting you, our valued users, to share your thoughts with us.

Whether it's a feature you love, a challenge you've encountered, or a new idea you're excited about, we're all ears. Your feedback is a crucial part of our continuous improvement process, and we're committed to giving every request the attention it deserves.

How to Share Your Feedback

Sharing your feedback with us is straightforward and can be done with just a few clicks. Here's how you can get in touch:

  1. Visit our support center at
  2. Navigate to the "Help Topics" section.
  3. Select the "Feedback" option from the list of topics.

From there, you'll be able to write and submit your feedback directly to our team. We've streamlined this process to make it as accessible as possible, ensuring that your voice is heard without any hassle.

What Happens Next?

Once you've submitted your feedback, our team springs into action. We take the time to read every piece of feedback carefully, understanding the context and the impact of your words. While we may not be able to respond individually to every submission, please rest assured that your feedback is being reviewed by the right people within our organization.

Your insights could lead to new features, improvements in service, or even changes in our overall strategy. In short, your feedback has the power to shape the future of Koolay.

We're Listening

Remember, at Koolay, your voice matters. Your experiences, ideas, and feedback are the guiding stars that help us navigate our journey towards excellence. So, don't hesitate—reach out and let us know what you think. Together, we can make Koolay even better.

For more information and to share your feedback, visit us at and select "Feedback" under Help Topics. Your journey with Koolay is important to us, and we look forward to hearing from you.